Dominion Lending Centres Mortgage Product Line provides affordable mortgage financing to Canadian Customers under the Dominion Lending Centres brand

Existing Clients - Customer Service

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Hours of Operation: Monday – Friday
8:00am – 8:00pm EST

Paradigm Quest has been selected by Dominion Lending Centres to provide the servicing of our private label mortgage because of their proven customer service record. We know Paradigm will service our clients as we would ourselves. Paradigm's Underwriters, while focused on service, are trained to make credit decisions utilizing independent assessment criteria.

Paradigm is an experienced and growing mortgage business service provider with over $9 billion of mortgages under administration representing over 35,000 customers. Paradigm's role is to provide an independent assessment of credit quality, and to facilitate the mortgage process. Paradigm does not directly provide the funding for your Dominion Mortgage but does so through a number of institutional investors, thus providing the Dominion Mortgage client with the widest choice of competitive products and rates.

To allow Paradigm to deal with a wide variety of institutional investors, a third party company (Computershare) acts as a custodian of the mortgage and we are required to register Dominion Mortgages in the name of “Computershare Trust Company of Canada”. While the mortgage is registered in the name of “Computershare Trust Company of Canada” and it will be reflected on the borrowers' documents as such, Paradigm is your day-to-day service provider for your DominionMortgage.

Paradigm Quest has selected FNF Canada (a division of Fidelity National Financial Inc.) to partner with for mortgage instruction and fulfillment. This process centralizes all aspects of the legal portion of the mortgage and results in greater efficiencies and increased ease of communication.